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Support for Parents

Social & Emotional Support


Useful Services

Contact Details

Keep Your Head - Support for those who may be concerned about their own or others' mental health. 

Keep Your Head Mental Health Service (



Kooth - offers free confidential online counselling for students

Digital Mental Health Care - Kooth plc

SHOUT - to start a conversation, text the word 'SHOUT' to 85258. Offers free, confidential, anonymous text support service with trained Shout Volunteers

Free, 24/7 mental health text support in the UK | Shout 85258 (

CASUS - provides information, support and specialist treatment around drug and alcohol use, to young people under 18 and their families.

Search | CPFT NHS Trust

HealthyYou - supporting those wanting to make changes to their lifestyle, such as stopping vaping and smoking

Healthy You - improving health across Cambridgeshire and Peterborough

Think U Know - has useful guidance for parents/carers and young people on online safety. The school also runs e-safety events throughout the year to support young people.

CEOP Education (

ChatHealth - is a secure and confidential text messaging service for young people aged 11-19 who are struggling to cope with issues such as bullying, emotional health, relationship problems, alcohol and drugs.

Text 07480 635 443

Women's Aid - Support for those experiencing domestic abuse and sexual violence


Home - Women's Aid (

 Cambridgeshire County Council DASV Partnership - Local Contacts (

Papyrus - is a charity which aims to support those experiencing suicidal thoughts and friends and families affected by another person’s suicide.

Papyrus UK Suicide Prevention | Prevention of Young Suicide (

The Kite Trust - is a local information on support for LGBTQ+ young people and their families

Home - The Kite Trust

Racism & Mental Health, Youngminds - has a range of resources to support BAME students as well as other sections focused on mental health and wellbeing. 

Racism and mental health | How To Deal With Racism | YoungMinds

Autism & Mental Health, Youngminds - support focused on neurodiversity

Autism and Mental Health | Signs & Symptoms of Autism | YoungMinds


For support around lots of issues which may impact on a child’s mental health




Building resilience

Resilience is our ability to not only cope with difficult times, but to bounce forward from them into a better place.


ReMiT-Resilient-Minds-Parents-Carers-Toolkit_NationalVersion.pdf (


Suspected disordered eating.

Advice can be sought from the GP or via Mrs Hubbard. An appropriate referral will be made for support to Younited who only accept professional referrals. 



Text HEAR to 85258, a free mental health text service, across Cambridgeshire and Peterborough

A new local mental health free text messaging support service is launching across Cambridgeshire and Peterborough on Monday 13 November. HEAR 85258 is being funded by NHS Cambridgeshire & Peterborough, in partnership with the national service SHOUT. The free to use text service provides real-time support to people who are struggling with their mental health across the county. 

When texting the word HEAR to 85258, the person will be connected to a trained volunteer who will offer them calm in a time or place of crisis. During the confidential and anonymous conversation, the texter will be supported while working on a plan of action and signposted to local and national mental health services.   Texting HEAR to 85258 is free, discreet and runs 24/7. It won’t appear on a mobile bill and requires no app, data, password, or registration. 


Targeted and Specialised Support at School

At Jeavons Wood we use a range of support services in school to children. These include:

  •  Play therapy
  • Acorns clinic
  • Embrace
  • Ollie and his superpowers
  • Centre 33
  • EHWS
  • Younited

What do I do if My Child has a Mental Health Crisis?

If you feel that your child is unable to cope and is a risk to themselves or other people seek advice from 111 and dial 2 to get support from mental health teams. You could also book an emergency appointment with your GP during surgery opening hours. If you have an emergency dial 999 to get immediate support or go to A&E. 


Early help and education inclusion officers:


Early Help

 Early Help is about ensuring that children and families receive the support they need at the right time. It is about giving families the support not just from their council but also our partners like health and schools to make sure you get all the support you need. If this is you, please make an appointment to meet with Mrs Hubbard who will support with the Early help assessment application. Please read the privacy notice linked below of how your information will be stored:


Early Help privacy notice - Cambridgeshire County Council


Education Inclusion Family Advisor

The Education Inclusion Family Advisor will provide targeted support to families at an early stage of presenting need to help enable positive, sustainable change in their lives. This support will focus on fostering strong relationships with schools and parents to strengthen parental capacity, family relationships and to increase parental engagement in their local community and in their children’s education.


Domestic abuse

The definition of domestic abuse ensures that different types of relationships are captured, including ex-partners and family members. The definition captures a range of different abusive behaviours, including: 

  • physical,
  • emotional
  • economic abuse
  • coercive and controlling behaviour.

Coercive Control - Where is the line? - YouTube

Types of domestic abuse include intimate partner violence, abuse by family members, teenage relationship abuse and child/adolescent to parent violence and abuse. Anyone can be a victim of domestic abuse, regardless of gender, age, ethnicity, socioeconomic status, sexuality or background and domestic abuse can take place inside or outside of the home.

Support for families experiencing DA includes, but is not limited to:

â–ª Calling police - call 999. If it’s not safe to speak –use the Silent Solution system, call 999 then press 55 when prompted. Or if can’t use voice phone text REGISTER to 999. 

â–ª Cambridge Women’s Aid (City/South/East) 01223 361214

â–ª Refuge (Fenland/Hunts/Peterborough) 07787 255821

â–ª Cambridge Rape Crisis 01223 245888

â–ª Peterborough Rape Crisis 01733 852578

â–ª The Elms SARC 0800 193 5434

Domestic Violence & Abuse · Emergency Injunction Service (

Bright Sky app | Hestia

Domestic Abuse | IMPAKT Housing & Support


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Growing Together